1. Information We Collect
We collect information you voluntarily provide when submitting our contact form, including:
- Full name
- Phone number
- Email address
- Message content
- Consent preferences (OTP opt-in, policy acceptance)
We may also collect non-personal technical information such as browser type, IP address, and pages visited through standard server logs and analytics tools.
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and transportation requests
- Send one-time passcodes (OTP) for phone number verification if you have opted in
- Communicate updates and service information relevant to your request
- Comply with legal obligations
- Improve our website and services
3. SMS / Text Message Communications
If you opt in to receive an OTP (one-time passcode) via SMS, you consent to receive a single text message for verification purposes. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly at [email protected].
We do not sell or share your phone number with third-party marketers. SMS opt-in data will not be shared with any third parties for marketing purposes.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- With service providers who assist us in operating our website and communications (e.g., SMS delivery providers such as Twilio)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Overdrive Motor LLC, our clients, or others
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for a reasonable period to handle your request and for record-keeping purposes.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no transmission over the internet or electronic storage method is 100% secure.
7. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information is collected and how it is used
- Request deletion of personal information we hold about you
- Opt out of the sale of personal information (we do not sell personal data)
- Non-discrimination for exercising your privacy rights
To exercise your rights, contact us at [email protected] or call +1 (814) 223-8660.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
- Overdrive Motor LLC
- Attn: Karl Huber – Owner / Managing Member
- 19753 Anadale Dr, Tarzana, CA 91356
- Email: [email protected]
- Phone: +1 (814) 223-8660